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Privacy Policy

GENERAL CONDITIONS OF USE PRIVACY POLICY

This privacy policy is given in observance of the normative in force regarding the protection of personal data and, in particular, pursuant to EU Regulation 2016/679 (GDPR) and legislative decree 196/2003 (Code regarding the protection of personal data, so-called “Privacy Code”) with reference to processing the personal data of visitors to the website www.smfservizi.com/ . The website is owned and managed by S.M.F S.r.l. This privacy policy is only issued for this website and any other domains, websites and landing pages owned by S.M.F S.r.l which may be consulted by users through internal links and/or websites consulted directly by the user which are attributable to the ownership of S.M.F S.r.l. This privacy policy contains important information about personal data that are collected when visiting this Website as a registered or unregistered user and it describes the ways in which such data are used.

This document contains important information about the following:

1) DATA CONTROLLER
2) PURPOSE AND METHOD OF PROCESSING
3) THE WAY IN WHICH DATA ARE CONVEYED AND CONSEQUENCES OF REFUSAL
4) THE PLACE IN WHICH DATA ARE PROCESSED
5) TYPE OF PROCESSED DATA/SPECIFIC PROCESSING
6) RETENTION PERIOD
7) RECIPIENTS/CATEGORIES OF RECIPIENTS OF PERSONAL DATA
8) RIGHTS OF THE DATA SUBJECTS
9) RIGHT OF REVOCATION AND OPPOSITION
10) PROTECTING THE PRIVACY OF MINORS
11) SAFETY AND CONFIDENTIALITY OF PERSONAL DATA
12) UPDATES OF THIS EXPLANATORY DOCUMENT – COMMUNICATIONS

DATA CONTROLLER

For the purposes of this Privacy policy and the processing of data described herein, we specify that S.M.F S.r.l - p.iva 03449880362 , Via E. Rainusso 144, 41124 -Modena (MO) – tel.+39/3703030519, info@smfservizi.com , is the data controller (as defined in Regulation (EU) 2016/679) of the collected data. For any comments or questions regarding this Privacy policy and to speak with the local contact person assigned to managing queries regarding data processing, it is also possible to contact the Company’s customer service at the email address e-mail info@smfservizi.com or by calling: +39/3703030519.

PURPOSES AND METHODS OF PROCESSING

After having consulted this website and having used one or more services, data concerning identified or identifiable natural persons may be processed. Such personal data, where acquired and always in observance of the normative in force, shall be processed solely for the following purposes:

a)Strictly associated purposes instrumental for allowing access and use of the website, its functions, requested services and services provided by the Company, amongst which, by way of example: replying to requests for information from a user;

b)Send information about the services, professional activities, advertising and commercial activities, products and activities of S.M.F S.r.l. in order to perform market or statistical surveys and to send information about new properties for sale;

c)Personalization and improvement of the tools and functions in the smfservizi.com/ ; Website;

d)Select personnel and/or collaborators registered in the “work with us” area in the home page of the smfservizi.com/ Website;

e)In order to comply with the obligations provided by law and the European normative and measures of the competent Authorities;

f)For reasons of an operational and managerial nature pertaining to the Company internally and concerning the offered services and/or products;

In the case of explicit and optional manifestation of consent, the data collected for the purposes pursuant to paragraph a) shall also be processed for the purposes of direct marketing by the Data Controller, especially for sending informatory, commercial or advertising material about the services and/or products offered by the Company, also via email, sms, fax and other instant, or not, messaging tools which may also operate on third party platforms. The data shall be processed lawfully and correctly and only used for the purposes pursuant to the paragraphs hereabove. Processing shall take place using tools suited to guaranteeing the security and confidentiality of the personal data and may take place using paper-based means and/or automated and computerized tools aimed at storing, managing and transmitting such data.

THE WAY IN WHICH THE DATA ARE PROVIDED AND CONSEQUENCES OF REFUSAL

The provision of personal data is mandatory exclusively for the purposes pursuant to art. 2, paragraph a) to allow the use of the website and services associated and requested by the user, possibly subject to disclosure for each service issued as established by law. Your refusal shall make the use of such services impossible. However it shall be possible to consult the website without providing any personal data although some functions shall not be available and some services cannot be supplied. The provision of the data and giving consent for the related processing for the purposes pursuant to art. 2, paragraph b), is optional: without explicit consent such services shall not be provided. However, there are no other consequences. If you do not wish to give your consent for such purposes you may equally use the website and services for the purposes pursuant to art. 2, paragraph a).

In other words, the consequences of a refusal to respond or give consent are always explicit and connected to each provided service. For example, in the event of refusing the related processing, the consultation of the website and all its functions (in the case of cookies), receiving the newsletter (in the case of the newsletter service) or receipt of advertising material (in the case of art. 2 paragraph b) may be impeded. The user is thereby informed in an appropriate manner for each concrete case, but may, in any case, consult the website even if he/she denies consent for processing personal data where requested: in this event such functions and features of the website could be disabled.

THE PLACE IN WHICH DATA ARE PROCESSED

Processing associated to the web services pursuant to this website is performed at the seat of S.M.F S.r.l , Via E. Rainusso 144, 41124 -Modena (MO), without prejudice to explicit exceptions, and it is only overseen by the technical staff of the Company expressly assigned to processing. The website hosting service is provided by Aruba S.p.a Via San Clemente, 53 - 24036 Ponte San Pietro (BG) P.IVA 01573850516 - C.F. 04552920482 at the servers owned by the latter kept within the farm of Register S.p.A. in Italy, which guarantees the Data Controller, inasmuch as of its competence, the observance of the normative in force on the matter of processing personal data.

TYPE OF PROCESSED DATA/SPECIFIC PROCESSING

Different types of personal data can be processed depending on the provided service, as specified in this article.

5.1. Navigation data

The computer systems and software procedures for the operation of this website acquire some personal data during their normal running, the transmission of which is implicit when navigating websites. This information is not collected in order to be associated with identified interests: nonetheless given its nature it could allow users to be identified through processing and association with data held by third parties. The latter include IP addresses or the domain names of the computers used by users connecting to the website, URL addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the number code indicating the status of the response given by the server and other parameters related to the operating system and the platform utilized by the user. The data pursuant to the above are only used in order to obtain anonymous statistical information about the use of the site and in order to control the correct operation thereof: they are deleted immediately after processing. The data could be used for ascertaining responsibility in the case of hypothetical cybercrimes to the damage of the website: without prejudice to such possibility, at the current time data on web contact do not persist for more than seven days. See section 5.4 below in relation to cookies.

5.2.1. Data voluntarily provided by the user (communications)

Optional, explicit and voluntary provision of communications through contact forms on the website or emails to the addresses given in this website lead to the subsequent acquisition of the data provided by the sender, including their email address and consent to receive any messages in response to their requests. The personal data thus provided are only used to satisfy or respond to the transmitted requests and are only communicated to third parties in the case that this is necessary for such purpose. Specific explanatory documents drawn up for special services on demand shall be shown in the related pages of the website.

5.2.2. Data voluntarily provided by the user (to receive communications for the purposes of marketing and/or commercial promotion)

Each data subject may voluntarily provide their personal data to S.M.F S.r.l. in order to receive commercial or promotional communications, howsoever called, with digital and paper-based communications. In the sole case in which the email details are given by the data subject in the context of selling a product or service can the email address thus provided be used for the direct sale of other similar products or services, pursuant to EU Regulation 2016/679 (GDPR) and legislative decree 196/2003 (Code on the matter of the protection of personal data, so-called “Privacy Code”), without the necessity for express and prior consent. In any case, the data subject is reminded in every communication that they can revoke consent at any time and without formality. The data are deleted upon request of the data subject.

RETENTION PERIOD

The data provided shall be retained for the periods prescribed by legal norms and, in any case, for the time strictly necessary to pursue the activities for which they were collected and/or until revocation of the consent given for the purposes pursuant to art. 2, paragraph b).

Nonetheless, the collected data shall be retained for no longer than twenty-four months for the marketing purposes pursuant to art. 2 paragraph b) (without prejudice to any amendments and/or supplements to the normative of reference on the matter of protecting personal data which shall be expressly communicated therein).

Personal data shall be protected from the risks of destruction, access by unauthorized parties and use for purposes other than those for which consent was given.

CATEGORIES OF RECIPIENTS OF PERSONAL DATA

The data acquired via web or in any case originating from web services, may be communicated to technological and instrumental partners of which the Data Controller avails to issue the services requested by users/visitors, provided that in observance of the purposes indicated in art. 2.
The data collected for the foregoing purposes may also be communicated to companies that are associated or belong to the same corporate group of the Data Controller, as well as subjects authorized for such purpose by legal and European regulatory provisions.

RIGHTS OF THE DATA SUBJECT

The data subject is the identified or identifiable natural person to whom the personal data subject matter of processing refers.

We inform you that in your capacity as data subject, you are granted the right to access the data concerning you at any time, processed by the Data Controller (right of access) so that you may verify that they are correct and verify the lawfulness of the completed processing. You may also exercise all the rights granted by the normative in force, national and European, regarding the protection of personal data (by legislative decree 196/2003 and by EU regulation no. 2016/679 as amended): in particular, you may request correction and updating of incorrect or imprecise data at any time, you may also restrict processing and request the cancellation of data (right to be forgotten), and also lodge a complaint to the Supervisory Authority for the protection of personal data.

With reference to the personal data processed using automated means, lastly, you are granted the right to receive the data concerning you in a structured and commonly used format, as well as sending them, where applicable, to another data controller (right to data portability).

To allow S.M.F S.r.l. to best serve its users, the latter are invited to update their personal data on a regular basis. In order to receive assistance with updating personal data, users can contact S.M.F S.r.l. (info@smfservizi.com) ; tel. +39/3703030519, Via E. Rainusso 144, 41124 - Modena (MO).

All requests concerning the processing of personal data and all communications about exercising rights can be sent to the Data Controller through an e-mail: info@smfservizi.com or by post to S.M.F S.r.l. Via E. Rainusso 144, 41124 - Modena (MO).

RIGHT OF REVOCATION AND OBJECTION

Each data subject is also granted the right to revoke conferred consent at any time, without prejudice to the lawfulness of the processing carried out by the Data Controller before such revocation. Data subjects are also granted the possibility to object to processing data concerning them when this has been carried out for direct marketing purposes as pursuant to art. 2, paragraph b; in this case your data shall no longer be subjected to processing for such purposes (right to object).

PROTECTING THE PRIVACY OF MINORS

This Website addresses the generic public, nonetheless its services are intended for persons who are 18 years old or older. S.M.F S.r.l. does not request, collect, use or divulge personal data provided by persons younger than 18 on a deliberate basis. If S.M.F S.r.l. realizes that it has personally collected data from a minor it shall erase them.

If a user is not of the required age they are kindly asked not to register and to ask an adult (namely their parents or guardian) to carry out the necessary procedures.

We specify that pursuant to art. 8 of the European Regulation, where article 6, paragraph 1, letter a) applies, as regards the direct offer of information services to minors, the processing of the minor’s personal data is lawful when the minor is at least 16 years old.

SECURITY AND CONFIDENTIALITY OF PERSONAL DATA

S.M.F S.r.l. implemented measures suited to protecting the user’s personal data from accidental loss and unauthorized access, use, modification and disclosure. Password checks, firewall technology and other technological and procedure based security measures are used in the management of this website. Even though S.M.F S.r.l. implemented the security measures for the Website, the user should be aware that it is not possible to guarantee 100% security. Therefore the user provides their personal data at their own risk and to the maximum extent permitted by the law in force, S.M.F S.r.l. shall not be liable in any way whatsoever for their disclosure due to errors, omissions or unauthorized actions by third parties during or after their transmission to the latter. S.M.F S.r.l. advises the user to periodically update software to protect the transmission of data on networks (antivirus software for example) and to check that the electronic communication service provider has adopted means suited to safe transmission of data on the networks (firewalls and junk mail filters for example); to keep their user name and password to access the account confidential and not divulge them; and to periodically change their password. In the unlikely event that S.M.F S.r.l. deems that the security of the user’s personal data in its possession or under its control has been or could have been jeopardized, it shall inform the user thereof according to the procedures provided by the law in force and using the method prescribed therein (in providing S.M.F S.r.l. with their email address, the user accepts receipt of such communications in electronic format via such e-mail address).

UPDATE OF THIS EXPLANATORY DOCUMENT - COMMUNICATIONS

At its discretion S.M.F S.r.l. reserves the right to change, amend, supplement or delete part of this Privacy policy at any time, publishing the reviewed version thereof on this page of the Website and updating the last amendment date shown below. The user is responsible for looking at the Privacy policy again from time to time so as to keep abreast of any amendments brought thereto. In some cases, S.M.F S.r.l. may issue further communications concerning relevant changes to this Privacy policy, publishing a notice on the home page of this Website or, in the case of registered users, sending a notification email or inserting a notice on the page of their account. By accepting such reviewed Privacy policy by clicking on the “accept” button in the notification e-mail or communication published on the account page (where provided in order to comply with the laws in force), using or sending information to the Website after publication of the reviewed Privacy policy, the user accepts such reviewed Privacy policy. Following the amendments where provided under the normative in force, the user’s data shall not be the subject matter of processing without explicit consent from the user.

Strictly necessary cookies

Cookie Policy

5.3.1. Cookies

What are they? Cookies are elements of information stored through the browser when a website is visited using any suitable device (such as a PC, tablet or smartphone).

Each cookie contains different data (e.g. the name of the server from which it originates, a numeric identifier, etc.), it can remain in the system for the duration of one session (until the browser is closed) or for longer periods and it can contain a unique identification code.

What are they for? Cookies are used for various purposes according to their typology: some are strictly necessary for a website to function correctly (technical cookies), whereas other optimize performance to offer the user a better experience or allow statistics about the use of the website to be acquired, such as analytics cookies.

Consent? If the user gives his/her consent, this is memorized by the Company, within the limits of its powers, through a technical cookie which lasts for 12 months. The user is informed thereof both through a short notice (banner displayed until consent is given or refused, as explained in section 5.4.4. “How are cookies disabled?”) and by means of this extended privacy policy; moreover, the links to third party privacy policies are given in section 5.4.3., also with a view to disabling them (where directly available by means of the latter).

How can they be disabled? Cookies can be disabled both through the browser setup (section 5.4.4. “How are cookies disabled?”) and through the mechanisms available from certain third parties (section 5.4.3. “Cookies used in the website”).

5.3.2. General types of cookies used in the website

Technical cookies (first party): these are essential for the correct function and display of the website as well as memorizing the user’s consent for using the cookies, (duration: 12 months).

Technical cookies (third party): these are essential for the correct function and display of the photos contained therein, in order to indicate user authentication, verify whether the client’s browser accepts the cookies or not and for the site to be used by the administrator by means of a third party service.
Analytics cookies (third party): these are used for the purposes of aggregated analyses of the visits to the website by means of recourse to a third-party service.

5.3.3. Cookies used in the website

First party cookies: exclusively technical cookies are used for the correct function and display of the website, the purpose of which is to memories the user’s consent to using the cookies.

Third party cookies: cookies are used in the website which are provided by the third parties listed below, together with the links to the respective privacy policies (also in order to disable them): Analytics cookies: the website www.smfservizi.com/ uses the Google Inc. Service called Google Analytics. Solely for Google Analytics statistical purposes the service allows a statistical analysis regarding the visit to the website. It is a web analysis service provided by Google Inc. (“Google”) which uses cookies that are placed on the user’s computer to allow an aggregate based statistical analysis regarding the use of the visited website. Further knowledge about the functionality and the procedures for de-registration can be obtained by referring to the specific normative made available by S.M.F S.r.l. to the users of the website(Cookie Policy)

5.3.4. How are cookies disabled?

Control through browsers: commonly used browsers (e.g. Internet Explorer, Firefox, Chrome, Safari) accept cookies as a default setup, however such setup can be modified by the user at any time. This also applies to PCs and mobile devices such as tablets and smartphones: it is a generally and diffusely supported function. It is therefore easy to deactivate or disable cookies by accessing the options or preferences of the used browser and it is also generally possible to only block third party cookies; as a rule such options are only effective for that browser or device unless options are active for unifying the preferences on different devices. Specific instructions can be found in the options or the help page of such browser. Disabling technical cookies, however, can affect the full and/or correct function of various websites, including this website.

The browsers used today normally:

- offer the “Do not track” option which is supported by some websites (but not all). In this mode some websites can no longer collect certain navigation data;

- offer the option of anonymous or incognito navigation: in this mode data shall not be collected in the browser and the navigation history shall not be saved, however the operator of the visited website shall be able to acquire the navigation data in any case;

- allow stored cookies to be fully or partly deleted, however they are usually installed on the next visit to a website if such possibility has not been blocked.

Links to the most widespread browsers’ support pages are given below (with instructions for disabling cookies on said browsers):

Firefox (https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie)
Internet Explorer (https://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookie)
Safari (http://www.apple.com/it/support/)
Chrome (https://support.google.com/chrome/answer/95647?hl=it&hlrm=en)
Opera (http://help.opera.com/Windows/10.20/it/cookies.html)

Third party cookies: third party cookies can be disabled both using the method described above and referring to each third party (by following the links indicated in the previous section).

The data subject can enforce the rights pursuant to art. 13 et seq. of EU Regulation no. 679/2016 at any time by contacting the Data Controller by sending an email to info@smfservizi.com.

5.4. Google Maps

The website uses Google Maps. This is a service provided by Google Inc. (“Google”) to include interactive maps within the web pages. This service entails the installation of cookies by Google. Use the following link: http://www.google.it/intl/it/policies/privacy/ to consult the Google Inc. privacy policy and deactivation. The provision of data, with the exception of technical cookies strictly necessary for normal navigation and processing of data, depends on the preference of the user who decides to navigate the website having read the brief notice contained in the dedicated banner. The data subject may therefore avoid installing cookies by keeping the banner open (thereby abstaining from closing it by clicking on the ok button), or by means of specific functions available on their browser.

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